Special to Emmaus Patch By Chrissy Cilento, Emmaus High School Senior
All Bright Ideas
328 Main St.
allbrightideas.com (for products and closets)
dianealbright.com (for professional organizing services)
Owner: Diane Albright
Hours: Mon. and Tues. by chance or appointment; Wed. through Sat. 10 a.m. to 4 p.m.; evenings by chance or appointment; call to schedule organizing services
What service do you provide?/What do you sell?
We help people simplify and organize their space and time. We do anything from helping them get organized with papers, their houses and clutter to setting up and unpacking a new home. We sell many products to help you get organized from closets to refrigerator organizers to garage organizers. We also offer business organizing services, seminars and speaking engagements.
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Why did you choose to locate your business in Emmaus?
Because I liked the quaintness and charm of Emmaus.
How long have you been in business?
What inspired you to start your business?
I was at home with a 3 1/2 year old, a 1 1/2 year old, and pregnant with my third child and I was so organized with all this free time that I felt I was wasting. My kids napped for 3 hours a day, so I had 21 free hours a week. So I thought, “What am I good at and what would I enjoy doing?” And that’s when I decided to do something about my free time and became a certified professional organizer!
What makes your business different from the competition?
Our expertise, innovation, the fact we’re always striving for excellence, and the customer experience. We have an entire team of organizers -- each staff member has a talent in a specific area, so we’re able to match up our clients with their specific organizer to best suit their needs. Also, we’re very unique in what we carry. Eighty percent of our inventory is not found in local stores because if someone else carries it we’re not going to.
What is the most rewarding part of your business?
Making a difference in people’s lives.
What’s the hardest part of your business?
A client not understanding the effect of clutter and disorganization on their life. They just can’t take a step back and see the impact that these things have on their life, their family’s life, their finances, everything.
Where do you hope to see your business in the future?
Staying the same and being able to provide excellent customer service.
What’s the best business advice you’ve ever received?
No matter who comes and goes, you’re going to be with your business the longest. Don’t design your business around someone else -- set it up around your beliefs and convictions because at the end of the day, you’re always going to be the one that’s here.
What business advice would you give to someone else?
Follow your passion.
Do you have a role model for what you do?
I have several. I look to different role models depending on what goal I’m striving for. There’s not one person I want to duplicate, but instead I look for the best of the best from a number of different role models and then put the best of the best together.
What do you do when you aren't working?
Spend time with my kids and family.
Chrissy Cilento, a senior at Emmaus High School, plans to study journalism in college. She is a periodic contributor to Patch.