The summer 2012 pool season at Emmaus Community Pool officially comes to an end Labor Day weekend. Although the opening of the 2013 swim season may seem far away, Emmaus Borough Council is already thinking about the 2013 pool season and how to make things better.
To help with that process, council has created an 18-question online survey to capture pool user feedback on a variety of topics ranging from cleanliness of the pool water to the pricing of the food at the snack bar to the cost of pool admission.
Those who take the anonymous survey, which was created through the online survey creation tool Survey Monkey, are asked to rate their pool experience on a five-point scale, ranging from “very satisfied” to “not-at-all satisfied.”
Earlier this season, Borough Council implemented a new fee structure at the pool that met with a bit of criticism. Effective July 1, the new pricing guidelines created a three-tier system, establishing one set of prices for borough residents, another for East Penn School District residents and a third for non-residents.
Non-residents have been unable to buy season pool passes, with their only option for swimming at Emmaus Community Pool becoming an $18 day pass.
The reason for the new pool pricing structure, according to Emmaus Borough Councilman Wesley Barrett, was to improve negative behavior at Community Pool. At that time, Barrett said it was a decision that had been a long time in coming.
And, by most accounts, the environment at Emmaus Community Pool has been better since the rate increase went into effect. At the end of July, Emmaus Borough Councilman Brian Holtzhafer told Emmaus Patch that the borough couldn’t yet tell what financial impact the new fee structure had made on the borough, but that it was clear that things at the pool had improved for pool visitors.